Shipping Policy

NORTHLOOME provides reliable shipping services for all orders placed on our official website, covering UK domestic delivery and international shipping. All shipping arrangements comply with UK local logistics standards and consumer regulations.

Processing Time

All orders will be processed and dispatched within 1–3 working days after payment confirmation (excluding weekends and UK public holidays). During peak seasons or promotional periods, order processing may be slightly delayed, and we will update logistics information in a timely manner.

UK Domestic Shipping

Standard UK shipping typically takes 3–7 working days for delivery. Free shipping threshold is available for qualified orders, which will be displayed on the checkout page in real time.

International Shipping

We offer international shipping to most countries and regions. International delivery time ranges from 7–15 working days, depending on local logistics efficiency and customs clearance progress. All international orders may be subject to local import duties and taxes, which are borne by the customer.

Shipping Notes

Please fill in accurate and complete shipping information to avoid delivery failure or package loss. Once the package is dispatched, shipping address modification is not supported. If your package is delayed, lost, or damaged during transportation, please contact our customer service within 48 hours after receiving the logistics update for assistance.