This Privacy Policy explains how NORTHLOOME collects, uses, stores, and protects your personal data when you visit and purchase from our official Shopify website. This policy complies with the UK General Data Protection Regulation (UK GDPR) and local online consumer protection laws.
Information We Collect
We only collect necessary personal information you voluntarily provide, including your name, email address, shipping address, contact phone number, and payment confirmation information. We also automatically collect basic website browsing data such as device type, browser information, and page viewing records to optimize your shopping experience.
How We Use Your Information
Your personal data is used to process and fulfill your orders, arrange product delivery, provide after-sales support, send order updates, and answer your customer service enquiries. With your consent, we may occasionally send seasonal new product updates, exclusive discount offers, and fashion trend newsletters. You can unsubscribe from marketing emails at any time.
Data Protection & Sharing
NORTHLOOME strictly protects your personal privacy. We will never sell, rent, or disclose your personal information to any third parties for commercial purposes without your explicit consent. Your data will only be shared with trusted service providers (including payment processors and shipping carriers) who are necessary to complete order transactions, and all third parties follow strict data protection standards.
Your Rights
You have the right to view, correct, and request deletion of your personal data stored on our website. If you have any privacy-related enquiries, please contact our customer service team via the official email.